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Why MSP's should use Apple Business Connect

Written by Matt Middlestetter | Feb 5, 2024 6:00:00 PM

The newest game-changer from Apple is a powerful ally to businesses big or small, allowing them to customize and control their store information across various Apple applications, including but not limited to Apple Maps, Wallet, Siri, and many more yet to be announced. This no-cost tool enables businesses to make available essential information such as operating hours, physical location, and contact number at their audience's fingertips.

Imagine this: you're filling in text fields, uploading captivating visuals, and designing irresistible offers. You're announcing thrilling events and directing your audience towards a specific action.

Sounds like a dream, right?

Well, with Apple Business Connect it's your reality. Whether you want your audience to "call now", "visit the website", or "get directions", Apple Business Connect got you covered. Even if you need something more tailored to your unique business needs such as "Share" or "Order".

Set up

Claiming or setting up your Apple Business Connect is a simple yet effective way to boost your business's online presence, especially among the vast user base of Apple. Here's a step-by-step guide on how to go about it:

Step 1: Sign In or Create an Apple ID

First things first, do you already have an Apple ID? If yes, great! Simply sign in with your existing credentials, and you're good to go.

But if you're new to the Apple ecosystem, don't worry, we've got you covered. Here's how you can create a new Apple ID:

  • Head to the Apple ID site (appleid.apple.com)
  • Click on "Create Your Apple ID"
  • Fill in the necessary details, including your full name, desired email address, and a strong, unique password
  • Select your country and enter your date of birth
  • You'll also need to answer three security questions, which will help protect your account and ensure it's really you when you sign in
  •  

Here’s the link where you need to sign-up Apple Business Manager

Step 2: Enrolling in Apple Business Connect

From the Apple Business Manager dashboard, look for the 'Enroll in Apple Business Connect' option. In the world of Apple, this is akin to setting up your shopfront. Follow the prompts and complete the enrollment process, and voila! You're officially part of the Apple Business community.

Step 3: Verifying Your Business Information

During the enrollment process, you'll be asked to provide details about your business. This includes your legal business name, address, and phone number. This isn't just bureaucratic red tape; this information paints a picture of your business to Apple users. So, ensure it's accurate, up-to-date and paints your business in the best light possible.

Step 4: Setting Up Your Business Profile

With your business verified, you can now set up your business profile. This is where you can truly let your business shine. Add a captivating description, highlight your unique selling points, indicate your operating hours, and provide any other relevant information that would help customers understand and connect with your business. Think of this as your business's digital calling card.

Step 5: Adding Your Locations

If your business has multiple locations, add them all on Apple Maps. This is like planting digital signposts across the city, making it easier for customers to find the nearest location to them. The more visible you are, the more likely customers are to walk through your door.

Step 6: Managing Reviews and Messages

Lastly, but certainly not least, keep an eye on reviews and messages from customers. These are not just feedback; they're conversations, opportunities to engage with your customers, and build relationships. Respond promptly and professionally to maintain a strong reputation among the Apple user base.

Place card

Think of the "place card" in Apple Business Connect as your business's digital identity within the Apple universe. It is featured across several Apple apps, encompassing Maps, Messages, Wallet, Siri, and Calendar. This card is essentially your business's digital storefront, showcasing essential details like your operating hours, location, contact information, and even customer feedback. Below are the steps to set up your place card:

Stake a claim on your business location's place card via Apple Business Connect3. This crucial move allows you to dictate how your business is portrayed.

  1. Once you've secured your place card, it's time to make it your own. You have the freedom to update your business specifics, upload photos, spotlight exclusive deals…

Note: keeping your place card current is vital. Any modifications in your business, such as a change in address or revised operating hours, should be promptly updated on your place card5. This not only guarantees the precision of your business data but also boosts your credibility in the eyes of prospective customers.

Apple Business Connect is a game-changing tool that offers businesses the power to control their information across numerous Apple applications. It's not just about making your business details available; it's about creating a digital identity within the Apple universe that resonates with your target audience. From setting up your Apple ID to managing reviews and messages, every step in the process is aimed at enhancing your online presence and boosting your credibility among the vast user base of Apple. And the best part? It's absolutely free! So, whether you're a small business just starting out or an established company looking to expand your reach.